ron anscomb
2 months ago
We purchased a new mattress from Vale and the service was excellent. We were given just the right amount of help and advice but didn't feel any pressure to purchase. This is the second time we've used [read more] Vale and on both occasions we couldn't have been treated better. We highly recommend them.
Hazel Hall
4 months ago
We had great service from start to finish. Harvey was very knowledgeable and helpful. The dining table and chairs we bought came within the delivery timeline and we are thrilled with them.
We had org [read more]anised for a charity to take our old table and chairs away, but they let us down the day before the new ones were to be delivered, Vale Furnishers came to our rescue and took the old ones away. The delivery guys were amazing and made sure we were perfectly satisfied before they left.
We’ve already placed another order and can’t wait for that to be delivered. Well done, so difficult to find good service these days
George Windsor
7 months ago
My wife & I wanted a mattress topper to improve the comfort our high quality King size mattress we bought about 7 years ago. We went to Vale Furnishers as they have a range of them in stock we could t [read more]est (without sleep!) in their large and spacious store. Laying down on them in turn under guildance from their knowledgable and helpful salesman Harvey Bruce and discussing the construction of the three or four we tried we found the best for us. Trying them all at least twice to be doubly sure it was clear to my wife and I the best was the Vispring Heaven 7cm luxury topper and decided to buy. These are made to order so a deposit was made and about 5 weeks later Vale Furnishers arranged with us a suitable delivery date and time window. That was all completed without any issues and we paid the balance upon their own staff's delivery who unboxed and installed on our bed. This was easy as it simply lays on the surface without any straps or fixings.
One thing we did do when we visited the store that ordering day was to buy in readiness a Mattressguard Grand Quilted mattress protector with a deep elasticated valance. This keeps the topper in place and protects it against any spill accidents.
For some years we have used a dual zoned double electric blanket for winter bliss and that sits on top of the protector and covered by an elasticated fitted sheet. We now have a higher bed thanks to the topper which we like and, more importantly, we have a VERY comfortable bed that is pure joy to sleep in! In fact we both get a better nights deeper, less disturbed, sleep! Thank you Vale Furnishers and thank you Harvey for a great product and great buying experience.
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