Rachel Desmond
1 month ago
The member of the sales team who we dealt with (Harvey) was great - really helpful and patient whilst not in the slightest bit pushy.
And the two delivery guys were wonderful - polite, helpful, fun [read more] and very quick and tidy.
Definitely a five star service all round.
Frankie Godliman
Last Week
We were wanting to buy a Stressless chair as our living room had been rearranged and there was a suitable space. Having searched on Google, Vale seemed to have what we wanted so we visited and were im [read more]pressed with the wide range on display. So with expert help and guidance of Trina we were able to make a good decision and are very pleased with the chair. It was a lot of money so the interest free credit offered was welcome. They also support local Phyllus Tuckwell hospice shop nearby which is dear to our hearts.
Simon Jones
2 months ago
Excellent experience.
Purchased two Fama recliner armchairs.
Spent a good hour or so choosing the coverings and never pressured in to rushing decision.
Ordering and delivery processes easily explai [read more]ned.
Slight delay in delivery due to factory. This was clearly communicated.
Delivered on time on scheduled day. Delivery crew were polite and efficient.
This is a level of service that is not readily available with other retailers.
Can highly recommend.
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