Kay Fallon
1 month ago
We ordered a sofa from Vale Furnishers and we moved from Surrey almost 8 years ago. We had used them in the past and been impressed.
Visiting showroom was a good experience with Harvey answering all [read more]our questions but leaving us to make our own decisions and get back to him by phone. All communication was done online and all completed very professionally.
The ordering, delivery process was very smooth with delivery team keeping us updated re times with a phone call when they were 30 mins away.
Would recommend this shop fantastic choice and service.
Alison Parsons
4 months ago
Just spent the past 2.5 hours at Vale Furnishers choosing and ordering bar stools and dining table and chairs. The service from Mark D was truly outstanding. Helpful without being pushy. Provided lots [read more] of alternative options in different price brackets and fully explained the products including pros and cons. We were made to feel really welcome and totally at ease. This is good old fashioned customer service which is very rare these days. Cannot wait for furniture to arrive and will definitely go to back to Vale again in the future having previously bought furniture there which is of such a high standard. Simply one of a kind.
keith robinson
3 months ago
Always good experience, furniture range vast and varied. The only criticism I have is there is no facility for payment by credit card and therefore excludes some customers who do not have access to re [read more]ady cash. Whilst I understand their reasons for this policy it still seems a little out of step with our modern world.