Jill Young
1 month ago
Sam could not have been more helpful. The kindness he showed towards me, with what was quite an unusual request for help, was second to none and most appreciated. He went above and beyond. A credit to [read more] your business.
I had to call the store a few times to chat to him and everyone I spoke to was friendly, polite and helpful.
If you are looking for somewhere where the staff really care and go the extra mile - Vale Furnishers is the place to go!
George Windsor
5 months ago
My wife & I wanted a mattress topper to improve the comfort our high quality King size mattress we bought about 7 years ago. We went to Vale Furnishers as they have a range of them in stock we could t [read more]est (without sleep!) in their large and spacious store. Laying down on them in turn under guildance from their knowledgable and helpful salesman Harvey Bruce and discussing the construction of the three or four we tried we found the best for us. Trying them all at least twice to be doubly sure it was clear to my wife and I the best was the Vispring Heaven 7cm luxury topper and decided to buy. These are made to order so a deposit was made and about 5 weeks later Vale Furnishers arranged with us a suitable delivery date and time window. That was all completed without any issues and we paid the balance upon their own staff's delivery who unboxed and installed on our bed. This was easy as it simply lays on the surface without any straps or fixings.
One thing we did do when we visited the store that ordering day was to buy in readiness a Mattressguard Grand Quilted mattress protector with a deep elasticated valance. This keeps the topper in place and protects it against any spill accidents.
For some years we have used a dual zoned double electric blanket for winter bliss and that sits on top of the protector and covered by an elasticated fitted sheet. We now have a higher bed thanks to the topper which we like and, more importantly, we have a VERY comfortable bed that is pure joy to sleep in! In fact we both get a better nights deeper, less disturbed, sleep! Thank you Vale Furnishers and thank you Harvey for a great product and great buying experience.
Tracey Tribe
1 month ago
I was really impressed with Vale Furnishers, it was a great experience from the initial sales enquiry, through to ordering our furniture, delivery and the excellent installation team.
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