Philip Pawley
6 months ago
Fabulous showroom. Friendly greeting from Harvey who took us straight to what we were fairly sure we wanted. We had bought 4 “Stressless” leather chairs and footstools from Vale some years ago and wan [read more]ted one more of each for our conservatory. Found the desired size and colour and order placed. Delivery arranged from stock and agreed potential removal of an existing chair if we could not sell in the intervening period. Delivery arrived spot on time with no problems. All unpacked and placed in position. Telephone contact throughout was great, keeping us informed before we needed to think about enquiring. Very happy customers and will certainly visit Vale again for our next furniture requirements. Thanks to all the team.
Philip & Anne Pawley
Sarah -Miss Mac- Carter
2 months ago
I am so pleased with the Snug Lifestyle Suite - Flanelle & Charcoal that I ordered from Vale Furnishers. I'd had my eye on it for ages but it was always a little out of my price range and I was a bit [read more]sceptical when I saw it advertised by Vale at its amazing price. However, Harvey was always on hand to answer my questions and I made my order. I've got to say the customer service from ordering, to paying and delivery was second to none. Each department were so friendly, helpful and efficient. Thanks Vale Furnishers.
Wendy Grant
7 months ago
Rani who I dealt with in store was most helpful and didn't rush me into buying anything. My sofas were actually due to arrive in January 2025, but I received an email and telephone call saying they ha [read more]ve arrived in their warehouse in December 2024. I was therefore able to have my sofas before Christmas for which I was delighted. The service I received from the delivery schedule lady was brilliant and she managed to get my delivery on my day off. The 2 delivery men that arrived with the sofa were very thorough and extremely pleasant and helpful. Would buy again from Vale Furnishers.
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