Wendy Grant
8 months ago
Rani who I dealt with in store was most helpful and didn't rush me into buying anything. My sofas were actually due to arrive in January 2025, but I received an email and telephone call saying they ha [read more]ve arrived in their warehouse in December 2024. I was therefore able to have my sofas before Christmas for which I was delighted. The service I received from the delivery schedule lady was brilliant and she managed to get my delivery on my day off. The 2 delivery men that arrived with the sofa were very thorough and extremely pleasant and helpful. Would buy again from Vale Furnishers.
Alison Martin
3 months ago
We are absolutely thrilled with our new Sofa and Stressless chair, they are so comfortable as well as being super stylish. The service we received was superb and a special thank you to Trina who was v [read more]ery helpful and patient with us.
Simon Jones
3 months ago
Excellent experience.
Purchased two Fama recliner armchairs.
Spent a good hour or so choosing the coverings and never pressured in to rushing decision.
Ordering and delivery processes easily explai [read more]ned.
Slight delay in delivery due to factory. This was clearly communicated.
Delivered on time on scheduled day. Delivery crew were polite and efficient.
This is a level of service that is not readily available with other retailers.
Can highly recommend.