ROBERT LIVINGSTON
10 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Ian Taylor
1 month ago
Purchased a large carpet for our extended lounge. Dan helped us select the right carpet from their huge range. He also came out to test the floor to ensure it was dry enough for fitting and arranged t [read more]he carpet fitting. The fitters were also excellent. We are a happy customer, and we will be buying more from Vale Furnishings.
Joel Ramsden
11 months ago
We recently ordered new flooring from Vale Furnishers and were professionally dealt with at all times by Dan and the flooring team. Unfortunately the fitting wasn't straightforward (nothing to do with [read more] Vale Furnishers), but Dan and Darren were there to help and advise which was greatly appreciated. Would recommend.