Brent Chiswick
7 months ago
We visited the Ash Vale store to purchase a new Hypnos mattress. We were met by Carmen who spent as long as needed with us, letting us try many different mattresses and helpfully suggesting different [read more]options to achieve the comfort level we were after. We finally decided on the one we wanted and it has now been delivered, sooner than we expected. The entire buying experience, together with Carmens help, was exceptional. We wouldn’t hesitate to buy again from Vale Furnishers.
Ian Mason
12 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.