Carl Manuel
12 months ago
The showroom was clean and well laid out, the staff asked politely what I was looking for, I was then directed to those areas. I choose a divan bed, it’s been delivered and put together by the team, w [read more]ho I might add removed their boots every time they came into my property, also they didn’t look at their mobile phones and tidied up after them, can’t ask for more. The bed is very well made, I’m now waiting for my sofa. Excellent service throughout.
Sue Mortimore
7 months ago
Exceptional customer service from Vale Furnishers. Rani was so kind and accommodating. And special thanks to Aaron and Andrew for the delivery - they were incredibly professional, cheerful and consi [read more]derate.
Update to review: Just had a delightful call from Rani, who served us in store, to check that all was well with our delivery. A follow-up call like this is yet another reason why Vale Furnishers have such an exceptionally good reputation.
Philip Pawley
2 months ago
Fabulous showroom. Friendly greeting from Harvey who took us straight to what we were fairly sure we wanted. We had bought 4 “Stressless” leather chairs and footstools from Vale some years ago and wan [read more]ted one more of each for our conservatory. Found the desired size and colour and order placed. Delivery arranged from stock and agreed potential removal of an existing chair if we could not sell in the intervening period. Delivery arrived spot on time with no problems. All unpacked and placed in position. Telephone contact throughout was great, keeping us informed before we needed to think about enquiring. Very happy customers and will certainly visit Vale again for our next furniture requirements. Thanks to all the team.
Philip & Anne Pawley