Sharon Gregory
1 month ago
I’ve purchased most of my furniture from Vale Furnishers. The pieces that they buy and sell on are unique, timeless, well made and of high quality. The sales staff are attentive and helpful whilst th [read more]e delivery men are superb. They quickly resolve any issues as they arise and are very reliable. I hope they continue to trade for many years to come. I highly recommend.
ROBERT LIVINGSTON
11 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
GRAHAM BROWN
7 months ago
We were so pleased that we ventured out to Vale Furnishers.
Rani was great in showing us what was suitable for our needs, a difficult task if you haven't seen the area where the furniture is to be si [read more]tuated. Armed with measurements and too many ideas she was the voice of reason. Having made our decision to buy a G plan suite from the sale, we popped back and paid in full. Our purchase was delivered within a few days and expertly sited by the delivery team. The whole experience was stressless and seamless and would recommend them to anyone looking to furnish their home. Many thanks to all the team.