ROBERT LIVINGSTON
8 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Alan Colbert
9 months ago
Recently replaced our old Stressless chairs after 17 years. Sales staff were very helpful and delivery was quick. Delivery staff were extremely helpful and efficient, setting up new chairs and removin [read more]g old. Once again we have chosen Vale Furnishers and we have never been disappointed.
sharon cooksley
2 months ago
Chris was just the business!! His product knowledge was second to none, super helpful and absolutely no pressure. Always a pleasure at Ash Vale Furnishers from Chris and the rest of the team. A speci [read more]al thanks to the delivery guys, who on arrival, asked if we had escapologists in our house, we have two very inquisitive cats, so it was good to know they were looking out for them.