ROBERT LIVINGSTON
8 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Caroline Smith
1 month ago
hank You Vale Furnishers! We are thrilled with our Dining Room and Lounge furniture. Mark D was so helpful with choosing items giving us some great ideas and advise to fit our budget. Gavin and Kevin [read more]who delivered the items were a pleasure too. We will definitely shop with you again - there is such an incredible range of amazing items to choose from.
Anthony Cooksey
8 months ago
Again, Ash Vale Furnishers have come up trumps! From the beginning of the process, the team have been courteous and professional. The carpet fitter arrived early and completed his work neatly to an ex [read more]cellent standard. We are thrilled with the product and service provided by all involved. Thank you.