Paul Stearn
10 months ago
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Debbie Scerrino
2 months ago
Vale Furnishers is an extraordinary place to buy furniture from. The showroom customer service staff are beyond excellent with all the team being a pleasure to talk to and most of all, extremely helpf [read more]ul. If you have your purchase delivered then you also experience how much the ethos of great customer service runs through the whole business.
John Kemp
12 months ago
Having used Vale many times before we had no qualms about ordering new sofas for our kitchen from them. Trina was really patient and helpful when we were choosing what we wanted and we were delighted [read more]when they arrived in store 9 weeks earlier than expected. Delivery went very smoothly with prompt and polite delivery men and we are very happy with our new furniture. Thank you Vale.