Paul Stearn
11 months ago
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Sally Brown
8 months ago
I was a little wary about purchasing from Vale as a recent previous experience was disappointing. However, Harvey was brilliant and helped me choose my new sofas. They are now in situ and I'm really p [read more]leased with them. They took away my old ones to go to a Phyllis Tuckwell shop along with a box of other items. What a great partnership.
Ann Harrup
11 months ago
Fantastic service from start to finish. My new Parker Knoll reclining chairs are lovely and the guys who delivered were very courteous when installing them and taking away my old chairs. The shop kept [read more] me updated on delivery and the staff are really lovely. I shall be returning when I need something else.