ROBERT LIVINGSTON
8 months ago
We do not usually write reviews, but I felt the staff at Vale Furniture have gone "above and beyond."
Unfortunately, we had a problem with some lounge furniture we purchased, and Vale "stepped in" an [read more]d secured a full refund - without us really having to get involved. This was an issue with the actual manufacture/quality of the item, and something that Vale Furnishers were not responsible for in any way.
The subsequent purchase process of our replacement/new furniture was made a pleasurable and easy event, in what could have been a very stressful situation.
Everybody in the store was friendly and extremely helpful.
We cannot recommend them and Vale Furnishers highly enough.
A special mention must go to Gemma, Jo and Russell, from the after sales team and also Harvey, Charles and Trina from the sales team "on the floor."
Excellent customer service, so thank you everyone!!
Rob & Ann Livingston
Graham Hudson
9 months ago
We have been customers of Vale Furnishers for many years. The quality of their service is excellent. They provide comprehensive advice, spend time with you as a customer and the range of their product [read more]s is good and of high quality. We always start our house furniture journey there.
Kay Rolandi
4 months ago
We have purchased a number of items of furniture and also carpets over the years from Vale Furnishers and our recent purchase of a ceramic dining table and 2 leather barstools are perfect. Service wa [read more]s good at the store, most attentive and offer suggestions. The 2 guys that delivered the items were very helpful, clean tidy and courteous. I have recommended the store to a few friends and they have found the same service given. Also love the choice of products in the showroom.