Brian
9 months ago
A delightful place in which to browse, with a wonderful range of sofas to view and try! Like other reviewers, we hadn't seriously decided to buy on the day we went there, but the choice on offer combi [read more]ned with the helpfulness of the friendly staff made us feel that there was no point in looking elsewhere.
Pre-delivery, when we had a query and spoke to the admin staff, they were delightfully helpful, too! And now that the sofa has been delivered (again, a pleasant experience with experienced installers who arrived when they said they would) we are very happy indeed that we bought our sofa from Vale Furnishers.
Clarky Aviation
1 month ago
I can wholeheartedly recommend Vale Furnishers based on our experience of buying a bed through them. The store is huge and there were plenty of staff on hand who were knowledgable and able to answer q [read more]uestions. We ordered in store and had delivery a few weeks afterwards. The delivery team took our old bed away and installed the new one - they were polite and speedy. The delivery team also noticed an issue with one of the drawers in the new bed and proactively organised a replacement drawer. Our experience has been excellent from start to finish. They tend to sell higher quality furniture, and so can appear expensive on the surface at times, however I would absolutely say it is worth it based on our experience.
Debbie Foster
9 months ago
A wonderful experience from start to finish with friendly, knowledgeable service.
Great displays & choices in the store to inspire; patient sales service from John to be supportive & part of our choi [read more]ces. No sales pressures or gimmicks. Clear communication from order to delivery. Excellent delivery & install team who were tidy & efficient & felt part of our room transformation. Clear & polite admin team dealing with payment. Would highly recommend Vale Furnishers & worth travelling an hour to visit. Thank you Vale!