M Scholey
3 months ago
A great big thank you, to the team at the Vales furnishers in Aldershot, namely Amanda in the sales team, Brenda in the delivery team and the delivery guys. Our experience from start to finish was a b [read more]reath of fresh air. After 4 months of trying to source, Quality, Modern, Practical, Solid dining chairs we were at the end of our tether.
We searched online, went to Harrods Calagari, Heals, FCI and many other London shops, before coming across Vale Furnishers.
Honestly, we didn't hold out much hope but thought why not let's go for drive and give VF a shot.
The showroom has an easy layout, a huge selection of furniture. We saw some really nice dining chairs but being so particular, nothing hit 100% mark.
Amanda from sales asked. what we were looking for, we explained and said we'd checked out the showroom. Amanda took heed and within 1/2hr we were exploring the "Stressless" dining chairs, and the vast arrange of colour/fabrics. Super Dupa, Bango, we left very happy with after paying the deposit for 6x chairs.
Chairs arrived on time; we were so delighted we order another 2x.
Last weekend there were 8x of us for dinner but only 6x chairs, I called Amanda, expressed our urgency for the additional 2x chairs. Fabulous Barbra made a special delivery and we had them on time. Delivery guys were great as well.
We got what we'd been searching for - they are real leather, they recline, comfortable when dining and sitting back after dinner having drink.
From start to finish we were looked after - thank you.
Ian Mason
10 months ago
We are frequent visitors to this terrific furniture store, and on this occasion it was the usual great experience from start to finish. The moment we stepped in we were welcomed warmly by John - who g [read more]ave us space to browse but was on hand if we had any questions.
We think what sets this store apart is the knowledge of the sales team (like John) and the informal friendliness by which they conduct business. On this occasion, John, was able to point us to the perfect piece of furniture to suit the decor and dimensions of our room.
I would also say the store itself deserves praise for its well-chosen selection of furniture from traditional to contemporary, showcasing a variety of styles to suit different tastes. The quality of the furniture is evident, and the range is extensive, offering something for everyone.
In an era where customer service often takes a back seat, this furniture store stands out as a shining example of how the retail experience should be. If you're in search of not only top-notch furniture but also a seamless and enjoyable shopping experience, I highly recommend paying a visit.