John Kemp
7 months ago
Having used Vale many times before we had no qualms about ordering new sofas for our kitchen from them. Trina was really patient and helpful when we were choosing what we wanted and we were delighted [read more]when they arrived in store 9 weeks earlier than expected. Delivery went very smoothly with prompt and polite delivery men and we are very happy with our new furniture. Thank you Vale.
Glynis Norman
7 months ago
We purchased 2 recliner sofas and an armchair in January. The store has so much choice and at no point are you hassled by sales people. You are left to wander around at your own pace. Once you are e [read more]ngaged with a staff member, they are so helpful. Clare was very patient with us when it came to choosing fabric, offering informed suggestions. They were happy to delay the order when we had doubts on our fabric choice and we came back in store a couple of days later to reassure ourselves!
The furniture was delivered much earlier than anticipated by 2 very considerate guys who set everything up and checked it was working. All packaging was taken away.
It's worth noting that Vale Furnishers do not take credit cards.
C Highet
8 months ago
Once again, Vale Furnishers has delivered the goods, quite literally! I have bought a lot of furniture from Vale Furnishers over the past year and have always found the customer service, from sales fl [read more]oor through to the delivery staff to only ever be excellent. Staff have offered advice and assistance in making the right choices for my home. I cannot fault the team. Everyone has been very helpful and welcoming whenever I have been in store, and I have never felt rushed into making a decision or purchase.