Wendy Grant
1 month ago
Rani who I dealt with in store was most helpful and didn't rush me into buying anything. My sofas were actually due to arrive in January 2025, but I received an email and telephone call saying they ha [read more]ve arrived in their warehouse in December 2024. I was therefore able to have my sofas before Christmas for which I was delighted. The service I received from the delivery schedule lady was brilliant and she managed to get my delivery on my day off. The 2 delivery men that arrived with the sofa were very thorough and extremely pleasant and helpful. Would buy again from Vale Furnishers.
M Scholey
7 months ago
A great big thank you, to the team at the Vales furnishers in Aldershot, namely Amanda in the sales team, Brenda in the delivery team and the delivery guys. Our experience from start to finish was a b [read more]reath of fresh air. After 4 months of trying to source, Quality, Modern, Practical, Solid dining chairs we were at the end of our tether.
We searched online, went to Harrods Calagari, Heals, FCI and many other London shops, before coming across Vale Furnishers.
Honestly, we didn't hold out much hope but thought why not let's go for drive and give VF a shot.
The showroom has an easy layout, a huge selection of furniture. We saw some really nice dining chairs but being so particular, nothing hit 100% mark.
Amanda from sales asked. what we were looking for, we explained and said we'd checked out the showroom. Amanda took heed and within 1/2hr we were exploring the "Stressless" dining chairs, and the vast arrange of colour/fabrics. Super Dupa, Bango, we left very happy with after paying the deposit for 6x chairs.
Chairs arrived on time; we were so delighted we order another 2x.
Last weekend there were 8x of us for dinner but only 6x chairs, I called Amanda, expressed our urgency for the additional 2x chairs. Fabulous Barbra made a special delivery and we had them on time. Delivery guys were great as well.
We got what we'd been searching for - they are real leather, they recline, comfortable when dining and sitting back after dinner having drink.
From start to finish we were looked after - thank you.
Peter Smith
8 months ago
So very pleased with the service received when buying our new sofa and armchair. The showroom experience was excellent with us being able to take our time making a section without being hassled and on [read more]ce our choice was made the sales staff were helpful and informative.
Delivery was on time and the two delivery men were very efficient and careful.
Have used Vale Furnishers before and will certainly use them in the future.