Juliette Home
Last Week
Excellent service from Vale Furnishers. We visited the showroom and Harvey assisted us with our purchase of a sofa and armchair. We placed our order in mid Feb and received delivery beginning of Ma [read more]y. Barbara was efficient and friendly when organising the delivery and payments. The delivery drivers Andrew and Aaron were on time and professional. We are very happy with the quality and style of our new furniture and with the service provided by the team at Vale Furnishes. Would definitely visit again.
Paul Stearn
Last Week
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Tony Jarvis
Last Week
We have received great service from Vale Furnishing on two occasions. On the first we purchased a ceramic table that had an issue with mismatched top sections. Vale Furnishing came and inspected and [read more] got everything resolved without any further intervention from us. On the second occasion Trina came out to help with selection of chairs to match the table. Trina's input was crucial in coming to a conclusion on chair design and fabric selection. The purchase and delivery process was very straightforward. Vale clearly care about customer satisfaction and are now our "go to" store. They just need to install a coffee shop at their store!