Lynda Deveson
5 months ago
We have bought several items from Vale over the last few years including two sofas and accent chair, dining table and chairs and amazing canvas pictures and we are absolutely thrilled with all of them [read more]. Clare Alex and team are amazing. So helpful and caring. They spend so much time giving advice and making sure you have the best choice of their huge range of furniture and accessories. We would always choose Vale for any furniture or accessories in the future. Fantastic range and great quality.
Paul Stearn
Last Week
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Helena Redwood
11 months ago
Buying substantial pieces of furniture is always daunting - however have been recommended Vale Furnishers as a good option, I was pleasantly surprised to be able to browse around their lovely store in [read more] Ash Vale. Staff members are super attentive and very knowledgeable about the products on offer. A huge thank you to Mark Dugdale who went over and above to ensure that I purchased exactly what I wanted. In this case it was a Stressless chair and happily there was no hard sell involved. With the expert technical help of Angela and Mark’s input I am now the proud owner of a comfy Stressless chair. It’s very rare to be able to purchase furniture and also receive great after sales service too! I am now looking forward to the arrival of 2 Micah sofas which were purchased after a great deal of time was spent with Mark attending to detail on sizing and colour scheme. I truly felt like I had my own personal interior designer. Thank you.