Zoe Beaman
3 months ago
My husband and I are thrilled with our new Parker Knoll sofa and two arm chairs. We didn't really intend to order anything on the day we went to Vale furnishers. However we had such a pleasant experie [read more]nce and felt we had found just what we were looking for that we went ahead and ordered. Our furniture arrived much quicker than expected and the whole process was very easy. I would like to thank Carmen for all her help and advice and the guys who delivered, (sorry don't know their names) were truly brilliant. We wouldn't hesitate to recommend Vale Furnishers.
Paul Stearn
Last Week
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
C Highet
4 months ago
Once again, Vale Furnishers has delivered the goods, quite literally! I have bought a lot of furniture from Vale Furnishers over the past year and have always found the customer service, from sales fl [read more]oor through to the delivery staff to only ever be excellent. Staff have offered advice and assistance in making the right choices for my home. I cannot fault the team. Everyone has been very helpful and welcoming whenever I have been in store, and I have never felt rushed into making a decision or purchase.