Paul Stearn
Last Week
We ordered our new sofas from Vale and from start to finish we received nothing but great service.
Carmen was really good in the showroom. We said to her, when we arrived, that we knew what we wanted [read more], that we just needed to order it and didn't need the hard sell on anything else and she listened and just took our order.
It arrived on time and the delivery guys we so good. We were given an arrival slot, which was about to end when we received a phone call apologising, confirming they'd be with us in 15 mins.
They were polite and put the sofas where we asked, then proceed to unpack, check them and take all the rubbish away.
Great service Vale!!
Dario Daloia
7 months ago
Great Store, the quality of the merchandise is excellent. The staff are very friendly and spend time trying to assist with ideas unlike some stores that have no personal service and all they want to d [read more]o is to prise money from you. Even the delivery staff are friendly and very helpful. I have purchased two items on two separate occasions and I am very happy with both items. I would like to thank Lucy, Claire and John for their professional assistance.
Phillip Brown
2 months ago
From the moment we entered the showroom until the time the delivery team left we had excellent service. No push to sell us something, we were allowed to make up our own minds in our own time. Salesper [read more]son Rani knows her products well and was very helpful.
Phoebe & Phil Brown