Clarky Aviation
10 months ago
I can wholeheartedly recommend Vale Furnishers based on our experience of buying a bed through them. The store is huge and there were plenty of staff on hand who were knowledgable and able to answer q [read more]uestions. We ordered in store and had delivery a few weeks afterwards. The delivery team took our old bed away and installed the new one - they were polite and speedy. The delivery team also noticed an issue with one of the drawers in the new bed and proactively organised a replacement drawer. Our experience has been excellent from start to finish. They tend to sell higher quality furniture, and so can appear expensive on the surface at times, however I would absolutely say it is worth it based on our experience.
Alison Parsons
5 months ago
Just spent the past 2.5 hours at Vale Furnishers choosing and ordering bar stools and dining table and chairs. The service from Mark D was truly outstanding. Helpful without being pushy. Provided lots [read more] of alternative options in different price brackets and fully explained the products including pros and cons. We were made to feel really welcome and totally at ease. This is good old fashioned customer service which is very rare these days. Cannot wait for furniture to arrive and will definitely go to back to Vale again in the future having previously bought furniture there which is of such a high standard. Simply one of a kind.
Robert Simpson
3 months ago
Absolutely exemplary . Perfect service from visiting the show room where the sales staff moved armchairs from all around the shopfloor to us, to avoid us needing to walk miles around the vast selectio [read more]n, to the courtesy and care of the delivery staff even putting felt pads on the bottom of the legs prior to bringing the chairs into our property when they realised that we had hard flooring.